Module set · Hospitality operations
For operators of short-term rental portfolios. Two modules are live: one prepares each unit's price and stay rules every day, and one records every expense against its unit, ready for approval.
Both modules are Live: in production in one business.
The starting point
Every unit has its own calendar, its own owner and its own costs. Rates move daily. A gap of two nights between stays, a slow week and a local event each call for a different response.
The revenue manager tunes pricing rules and stay rules across the portfolio. Operations approves expenses and decides whether the owner or the business bears them. Most of it runs across a pricing tool, a property management system, spreadsheets and messages.
Reformance works with the pricing tool and the property management system you already use. It brings their data into a data hub, records your pricing strategy and your rules in a governed knowledge base, and adds modules that prepare each decision for the person who makes it.
The set
Each module is named by the decision it improves. Every card states what the system supplies, what stays with your people and the data the module needs.
Revenue management
The system supplies
Judgment stays human
Data it needs
Expense tracking
The system supplies
Judgment stays human
Data it needs
Not listed?
A decision that is not listed can be commissioned as a new module, and it joins the catalogue.
Schedule a conversationThe data hub
The hub takes in one domain at a time, from the systems you already use, and each domain is paired with the modules that use it.
| Data domain | Usually comes from | Modules that use it |
|---|---|---|
| Bookings and calendars | Property management system | Revenue management, Expense tracking |
| Rates and pricing rules | Pricing tool | Revenue management |
| Market rates | The pricing tool's market data | Revenue management |
| Guest reviews | Booking channels | Revenue management |
| Expenses and invoices | Accounting system and receipts | Expense tracking |
| Units and owners | Property management system and owner contracts | Expense tracking |
One module in depth
The card is a summary. Each module is specified at this level and agreed with the person who owns the decision.
Revenue
The decision this module improves
Revenue manager
From checking each unit's calendar and rates by hand
To reviewing the day's recommendations
Operations
From learning about a price change after it happened
To seeing every change with its reason
Management
From a monthly look at occupancy and rate
To a record of what was recommended, what was accepted and what followed
Bookings and calendars
Property management system
Rates and pricing rules
Pricing tool
Market rates
The pricing tool's market data
Guest reviews
Booking channels
Pricing strategy, seasonality and stay rules
Your knowledge base. Every change is approved by a named person.
Measures are agreed before work starts and tracked once the module is live.
Schedule a 30-minute conversation. Bring one decision your team makes on incomplete or late information. We will walk through what the module for it would need: the data, the knowledge, and what stays with your people.